Our Care service offers you support in your own home by providing personal care and practical domestic help in a way which fits with your assessed individual needs and routines and those of your carers.
Helping our service users to lead independent lives with support packages designed around them
Our specialist home carers aim to provide the highest care and customers service to all our service users and their families.
Welcome to Avenue Care Services
All about Private Care with Avenue
Private care is available for any daily tasks you or a relative may need support with. These services cover bathing, showering, applying creams and lotions, dressing and toileting, all in the comfort and privacy of your own home.
Working to your regular routines within the confines of your own home, and ensuring that support is tailored to your specific requirements, our fully trained care assistants offer professional support in a way that’s most comfortable to you and your family.
We believe in the importance of a continuous service and the same familiar faces, especially when it comes to personal care. Speak to us to find out more about how we can support you or a loved one. Once you contact us we’ll arrange a visit to take in the care requirements and provide you with all the relevant information you’ll need to make the best decision for your assessed requirements.
Please contact us via the below link to discuss our Care services.
All about Direct Payments
Direct payments are made by the local council, they are for people who are assessed as needing help from social services and prefer to arrange and pay for their own care and support services instead of receiving them directly from the local council.
You must be able to give your consent to receive direct payments. You must also be able to manage them even if you need help to do this on a day-to-day basis.
If you already receive social services, your local council must offer you the option of direct payments in place of the services you currently receive. There are some limited circumstances where you are not given the choice; your council will be able to tell you about these.
If your local council has decided that you do not need social care services, it will not offer you direct payments; if you think your needs or circumstances have now changed, ask your council for a new assessment.
If this is something you wanted to do with Avenue we would assess the care package and provide you with a care plan for your consideration.
All about our Funded Care service
Our funded care service consists of liaising with local authorities to carry out care packages that have been assessed and approved. We want our clients to feel comfortable and safe in their own homes and after we have received a start date we would commence the care package by liaising with the service-user and our clients.
Our aim is to assist our service-users to live on their own within their own homes by providing the right levels of support at the right times of the days and week. Our funded service is bespoke to each service user depending on their wishes and medical requirements and we also willingly work closely with our service users loved-ones to ensure their service is bespoke to help everyone involved in the support process.
Please contact us via the below link to discuss our Funded Care Services.
All about our Care Hotline
If you have any queries in relation to any of our services and would like to know more about the different types of Care packages we provide please contact our regional teams.
We can provide advice on funded care applications or help you with any questions you may have on direct payments and how to manage this from a service users perspective.
Dundee 01764 663 644
Angus 01764 663 644
Perth 01764 663 644
Fife 01383 326 401
Edinburgh 0131 516 2216
“After having a rather nasty accident I was "rescued" by your ladies. each morning they helped me shower and dress until now when i am now able to manage on my own. During the months of help, I met different carers and each one was pleasant, caring and very helpful. Their visits were a pleasure. I would like to thank you for the kindness and excellent Care I received - much appreciated.”Mrs Hall, Falkirk
“I am writing on behalf of the whole family to thank you and your staff for the care you gave to my father over the past years. We were particularly grateful for the way you kept a consistent team of carers working with him, which was very important for him and to us. We were also impressed with the way the carers kept up their visits during some very bad snow when travelling. This must have been difficult and I also know that some of the carers walked to their calls. Thank you all again for your support through some difficult times. ”Mrs Robertson, Auchterarder
“Our first meeting with Avenue care gave us the confidence to accept the professionalism of management and staff. During the time the company looked after my mother they provided a level of care and understanding beyond expectation. Any change of care requirement was organised by the Fife team straight away. Mother became personal friends with her regular carers and this provided us with a level of comfort knowing that she was getting the support and protection she needed.”Daughter of service user, Edinburgh
Our Care Academy (Dundee)
Starting in February 2018 we decided to start our "Care Academy" with a view to helping people train in "Care Services" with us from a variety of backgrounds, here's how we…Read More
Fife Business Awards
We were delighted to win the awards for "Best Performing Business" for companies with over 50 employees. Firstly a massive thank you to all our staff and clients for their…Read More
Finding Support for All Ages
Avenue Care “For all ages” Our Care at Home service specialises in providing bespoke care for adults of all ages who want to live independently in their own homes with…Read More